Frequently asked questions
- How do I get a price for my direct shipping?
Senden Sie einfach eine Anfrage an info@expresslogistik-reinwald.de oder nutzen Sie unser Anfrageformular.
You will receive a reply within a few minutes with the direct shipping costs.
For a meaningful offer we need the following information from you:
- Pick up date and time
- Delivery date and time (or: asap, as soon as possible)
- Dimensions of the goods being transported
- Weight of the goods being transported
- A fixed price can also be agreed for recurring direct shipping.
A fixed price can also be agreed for recurring direct shipping.
- When will the collection take place?
We organise the collection according to your wishes, but it also depends on the type of vehicle you want. This can be "immediately", within the next 60-90 min after placing the order, or late in the evening at, for example, 23:00, after your late shift has manufactured the last products. With our 24h service, we guarantee the highest quality at any time of the day or night.
- How fast is the delivery?
Delivery always takes place directly and without intermediate storage. This means that we always choose the fastest route between the loading and unloading points and deliver your goods to the recipient as quickly as possible. This is where we differ from traditional general cargo transportation. You must take the statutory driving and rest periods into account for the duration of direct journeys.
- Does the pick-up location have to be close to our location?
Unser Standort in Theilenhofen dient der Auftragsannahme und Disposition. Ihre Ware kann durch unser stark ausgebautes und flächendeckendes Fahrzeugnetzwerk europaweit innerhalb kürzester Zeit an jedem Standort abgeholt werden. Insofern hat unser Standort keine Auswirkung auf die durchzuführende Direktfahrt.
- To which countries do you deliver?
We deliver to all countries that are accessible by vehicle. This includes all EU countries and Switzerland. We also serve third countries bordering the European mainland, such as Great Britain, Serbia and Norway.
- How is the loading carried out?
Loading is usually done by a forklift truck at the loading location. Loading can be done from the side (tarpaulin bus/truck) and, in the case of sprinters, from the side and from the rear. After loading, our drivers are well trained to secure the goods in the van.
- How will the goods be secured?
The goods are firmly lashed down with the help of tension belts and the eyelets provided in the vehicle. Edge protectors and foam pads are also used to protect sensitive goods.
- Why a direct shipping?
With a direct journey, the risk of damage to your goods is kept to a minimum. Especially in the general cargo sector, pallets are handled several times and the probability of damage increases increasingly.
Another reason is the urgency of the products to be delivered. Especially in the automotive industry, JUST-IN-TIME or JUST-IN-SEQUENCE deliveries are required. With a direct drive, the delivery can be guaranteed to the minute.
- How are the goods being transported insured?
Your goods are insured in accordance with ADSp with at least 8.33 SDR/ kg. This applies to direct shipments within Germany and other European countries.
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Book express courier service now
Our express transports are fast and safe, thanks to reliable and modern courier vehicles. Our fleet of express courier service vehicles is regularly serviced, checked and subjected to thorough customer service. All courier vehicles are equipped with a navigation system and cell phone so that you can reach us by phone at any time and know the exact location of your goods.
Contact the Express logistics Reinwald team today and let us convince you of our express courier service!
